Airtel Nigeria (Airtel Networks Limited) is Nigeria’s main telecommunications services provider, with its headquarters in Lagos, the country’s commercial nerve center. With over 39.8 million subscribers, the telco is one among the top four mobile service providers. The company’s product offerings include 2G, 3G, and 4G cellular services, as well as mobile commerce and enterprise solutions.
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Airtel Nigeria core values are:
Alive · Inclusive · Respectful. We live the same lives as customers, sharing the same joys and the same pains.
Who We Are:
Airtel always puts you first in whatever we do. We seek to improve your experience and develop a long-term relationship with you by consistently offering superior outcomes. And this reflects in our mission as well.
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We invite applications from interested and qualified candidates to apply for the Graduate Job at Airtel Nigeria
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Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Lagos, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
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Introduction to the Position
The ideal candidate should read the following carefully before applying:
Job Description
- To Provide the required and much needed Technical and Network related support to the Home Broadband Business for on-time and efficient Service delivery with seamless operation.
- To Support with comprehensive proposals for all Enterprise services offered to customers
- To Coordinate technical requirements with the Networks team to ensure a timely response to customers on all requests and work closely with the project manager to ensure timely service delivery for all customer projects.
Responsibilities
Planning and Design:- Lead the planning and design of all FTTX/FWA networks that is resilient, scalable and secure
- Constantly Monitor and Optimize network KPIs to meet business requirements.
- Support Sales by ensuring the network has sufficient capacity to facilitate sales at any given time while also guaranteeing quality of service and experience.
- Prepare all NFAs/Business cases relating to 5G, fiber deployments and all HBB network solutions
- Design and dimensioning of Network/Polygons with respect to vendor (OEM) mapping.
- To provide Pre- and Post- Sales customer support
- To support Customer integration
- Interface with HBB and Enterprise business teams to design and plan to meet the Objectives
- Provide specific coverage solutions for customers
- Coordinates installation and deployment of fiber connectivity
- Tagging and identification of all fixed assets relating to FTTX and FWA.
- Ensure provision of relevant Network planning tools for work efficiency.
- Ensure to obtain relevant government permits (eg RoW) for new design and deployments.
Service level agreement compliance:
- High Compliance with the regulatory SLA targets /objectives
- Develop standard SLA for managing deliverables internally with cross functional team.
- Ensures prompt resolution of Network related issues to maintain the maximum service availability. (Avoid Unnecessary Revenue deduction).
- Lead the Compilation of all customer data that is required for ensuring high quality of service
- Monthly review of SLA performance across the region/territories
Team Management:
- Provide clarity of purpose to team members
- Ensure effective prioritization of planning and design activities
- Manage all partners /OEMS responsible for service and optimization of the network
- Coach, mentor and guide team members, ensuring high motivation
- and engagement
- Put in place training and development plan for members of the Team.
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Experience and credentials:
Qualified candidates must have the following Credentials before applying for the Graduate Job at Airtel Nigeria:
Qualifications
Educational Qualifications:- Bachelor’s Degree in Computer Science, Engineering, Electrical Electronics with Computing Option or any other IT related courses
- Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage
Relevant Experience & Functional / Technical Skills:
- 8 years of Telecoms work experience with at least 3 years of relevant experience in a planning role.
- Industry. 2 which has to be at supervisory level.
- Relevant experience in telecom enterprise services networking environment will be preferred.
- Extensive knowledge of Microsoft office suite (Project, Word, Excel, Visio and Power Point) will be required
Other requirements:
- Delighting the customers
- Strong technical aptitude & IT savvy
- Strong communication skills
- Good interpersonal skills
- Teamwork & Collaboration with stakeholder
- Highly Result Oriented believes in teamwork
- Customer Centric approach
- Strong analytical skills able to draw conclusions from data, management of information and trends
Method of application:
Candidates that meet the requirements and are interested should click the BUTTON below to apply.
Deadline: 15th Of April, 2025
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Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect