Brainshare Technologies was founded to address unquantifiable internet difficulties faced by Nigerian internet users.
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become part of our growing community.
We are ready to introduce solution-packed initiatives into Nigeria’s ICT industry.
Brainshare Technologies core values are:
Brainshare Technologies & Services Nigeria Limited’s core values revolve around commitment to quality, customer-centricity, expertise, and innovation. They are also committed to providing flexible and scalable solutions tailored to their clients’ needs.
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We invite applications from interested and qualified candidates to apply for the Graduate Job at the Brainshare.
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Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Lagos, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
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Introduction to the Position
Main Duties
- Manage incoming and outgoing mails, packages and deliveries and route to the appropriate department.
- Answer and direct calls to the appropriate department or staff member.
- Maintain a clean and organized front desk area and board room.
- Maintaining a positive, empathetic and professional attitude toward Customers at all times.
- Keeping records of Customer interactions, transactions, comments and complaints.
- Assist with administrative tasks as needed, such as data entry, filing and document preparation.
- Schedule appointments and meetings for staff members.
- Ensure Customer satisfaction and provide professional Customer support at all times.
- Build sustainable relationships and trust with external and internal Customers.
- Liaise with Customer Support on fault resolutions and Customer account reconciliation.
- Engage Customer over phone and direct them to Customer Support Unit for prompt resolution.
- Manage the organization website chat bot or other inquiry.
- Manage the social media of the organization.
- Manage the delivery of parcel/order.
- Follow communication procedures, guidelines and policies.
- Any other tasks assigned to you by the Management.
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Experience and credentials:
Personal Qualities & Qualifications
Demand on the Job:
- Degree holder in Mass Communication, English or related discipline from a reputable higher institution.
- Must have least 3 years cognate experience in Front Office Management post NYSC.
- Excellent communication skills, both written and verbal.
- Female only with commanding personality.
- Computer proficiency with knowledge of Microsoft Office.
- Ability to multitask and prioritize tasks effectively.
- Ability to work under none or minimal supervision.
- Proximity to Lekki Phase 1.
- Maybe required to work weekend once in a while.
Job Holder need to be:
- Problem-solving skills.
- Ability to communicate clearly.
- A highly effective individual who has an absolute eye for detail and is focused on improving business performance.
- Service and process knowledge.
- Friendly attitude.
- Strong time Management.
- Must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.
Salary
N170,000 – N200,000 monthly.
Method of application:
Interested and qualified candidates should send their CV with residential address and a recent passport photograph to: [email protected] using the Job Title as the subject of the mail. (Tip: Learn Get Hired Fast: Secrets to Creating a Winning CV)
Deadline: 18th April, 2025.
Join this WhatsApp Group to receive Prompt Updates
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect