First City Monument Bank (FCMB) Plc is a full-service banking organization headquartered in Lagos, Nigeria, with the mission ‘to be the foremost financial services group of African heritage’.
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After successfully transforming into a retail and commercial banking-led company, the Bank intends to differentiate itself by providing great service and bringing its distinct brand of supportive banking to every home in Nigeria.
FCMB core values are:
- We set clear goals and priorities
- We vigorously follow through on their attainment
- We remove barriers to effectiveness
- We have the right people in leadership roles
We invite applications from interested and qualified candidates to apply for the FCMB Bank Graduate Trainee Program 2025 – First City Monument Bank
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Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Oyo, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
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Introduction to the Position
Job Description:
- To lead, develop, and implement strategic sales and business development initiatives that drive sustainable growth, customer acquisition, and financial inclusion, in alignment with FCMB Microfinance Bank’s mission to empower underserved communities — especially women and youth — through innovative financial solutions.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and execute the bank’s nationwide sales and business development strategy with a focus on rural outreach and digital inclusion.
- Lead market expansion efforts, especially in underserved regions, while building a robust customer acquisition pipeline.
- Drive initiatives aligned with SDGs and CBN’s financial inclusion roadmap.
Team Management
- Supervise, mentor, and lead a high-performing team of Regional Sales Managers, Business Development Officers, and Field Agents.
- Set KPIs and monitor performance across teams to ensure targets are consistently met or exceeded.
Product Development & Positioning
- Collaborate with Product, Marketing, and Risk teams to design innovative financial products including group lending, SME loans, savings, and insurance products tailored to the informal sector.
- Ensure products are market-responsive and digitally accessible.
Partnership & Stakeholder Engagement
- Build and manage strategic partnerships with fintechs, NGOs, cooperatives, donor agencies (e.g., Mastercard Foundation, Women’s World Banking), and regulatory bodies.
- Represent the bank at industry events and advocate for inclusive finance policy initiatives.
Customer Experience & Retention
- Champion customer-centric solutions and ensure consistent feedback loops to improve products and services.
- Leverage technology to improve customer onboarding, engagement, and retention.
Data & Performance Management
- Use data analytics to monitor sales performance, identify trends, and guide strategic decisions.
- Prepare periodic reports for executive management and the board.
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Experience and credentials:
Qualifications and Requirements:
- Bachelor’s degree in Business, Finance, Marketing, or related field; MBA or Master’s in relevant field is an added advantage.
- Minimum of 8 years of progressive experience in microfinance, banking, or financial services with at least 3 years in a leadership role.
- CBN-certified Microfinance Practitioner (Compulsory).
- Proven track record of leading successful sales and business growth in a financial institution targeting low-income populations.
- Strong understanding of microfinance methodologies (group lending, village banking, individual loans, agency banking).
- Hands-on experience with digital financial services and agent banking models.
- Excellent communication, leadership, negotiation, and stakeholder management skills.
- Ability to lead and inspire geographically dispersed teams.
Key Competencies:
- Strategic Thinking and Execution
- Business Development and Sales Leadership
- Financial and Market Acumen
- Team Building and Performance Management
- Innovation and Product Development
- Partnership and Relationship Building
- Data-Driven Decision Making
Method of application:
To apply, send your CV to [email protected] and [email protected] with [APPLICATION FOR THE ROLE OF HEAD OF SALES AND BUSINESS DEVELOPMENT] as the subject.
Deadline:May 30, 2025
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