Banodex Group is a Nigerian diversified corporate conglomerate with a strong reputation for ethical business practices.
We’re on Twitter! 🌟Follow us at @Boacompany to
— BOA Construction Company (@Boacompany) December 4, 2024
become part of our growing community.
It also provides telecommunications and information technology services. We provide a variety of business solutions aimed at increasing our clients’ efficiency and production.
Banodex core values are:
Banodex provides complete Maintenance and Support Services that help companies maximize their business investments for optimal business value.
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
We invite applications from interested and qualified candidates to apply for the Graduate Job at Banodex.
READ ALSO: Tips for Standing Out in an Interview
Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Lagos, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Introduction to the Position
Job Brief
- We are seeking a competent Customer Service Representative who will be responsible for addressing customer queries and issues, providing accurate information, troubleshooting problems, and ensuring customer satisfaction.
Job Responsibilities
- Provide excellent customer service by responding to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Keep accurate and detailed records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team member or manager
- Stay up-to-date with product and service knowledge to assist customers effectively
- Assist in developing and implementing customer service policies and procedures
- Collaborate with other departments to ensure customer satisfaction and retention
- Communicate with fibre engineers about the pending task.
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Experience and credentials:
Requirements
- Candidates should possess an HND / B.Sc Degree with 2 – 3 years of experience.
- Excellent communication skills in English
- Ability to handle customer queries and complaints in a professional and empathetic manner
- Familiarity with customer support software and tools
- Strong problem-solving and decision-making skills
- Flexibility to work morning and night shifts, including weekends and holidays
- Patience and ability to remain calm under pressure
- Paying attention to detail to ensure accurate documentation of customer interactions
- Willingness to learn and adapt to new processes and procedures in a fast-paced work environment.
Salary
N80,000 monthly.
Method of application:
Interested and qualified candidates should send their Applications and CV to: [email protected] using the Job Title as the subject of the email. (Tip: Learn Get Hired Fast: Secrets to Creating a Winning CV)
Deadline: 30th April, 2025.
Join this WhatsApp Group to receive Prompt Updates
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect