Woodgate Structure Limited is a Human Resource Management and Business Structuring organization with headquarters in Abuja and established with a mindset organized towards sincerity of purpose, integrity, and professionalism.
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become part of our growing community.
Woodgate core values are:
Sincerity of purpose, integrity, and professionalism as its core values.
Who We Are:
Our mission is to to deliver “Business Solutions Inspired by Tomorrow” through top-class Human Resource Management and Business Structuring activities, with a focus on sincerity of purpose, professionalism, and integrity.
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We invite applications from interested and qualified candidates to apply for the Graduate Job at the Woodgate.
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Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Abuja, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Introduction to the Position
Job Description
- A Customer Service Representative (CSR) acts as a liaison between a company and its customers, providing information, resolving issues, and ensuring customer satisfaction through various channels like phone, email, or chat.
Key Responsibilities
- Answering Customer Inquiries: CSRs answer questions about products, services, pricing, and company policies.
- Resolving Customer Issues: They address and resolve customer complaints, technical problems, and other concerns.
- Providing Information: CSRs offer accurate and helpful information to customers, ensuring they have a positive experience.
- Processing Orders and Payments: They may handle order placement, payment processing, and account management.
- Handling Returns and Exchanges: CSRs assist customers with returns, exchanges, and refunds.
- Maintaining Records: They keep accurate records of customer interactions and transactions.
- Escalating Issues: When necessary, CSRs escalate complex issues to appropriate personnel for resolution.
- Building Relationships: CSRs strive to build positive relationships with customers by providing excellent service and addressing their needs effectively.
- Following Procedures: CSRs adhere to company policies and procedures when handling customer interactions.
- Staying Informed: They maintain up-to-date knowledge of company products, services, and policies.
- Identifying Opportunities: CSRs may identify opportunities to upsell or cross-sell products and services.
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Experience and credentials:
Requirements
- Interested candidates should possess an HND / B.Sc Degree with 3 – 4 years of experience.
Method of application:
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: 30th March, 2025.
Join this WhatsApp Group to receive Prompt Updates
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect