Latest Job at Marriott International

Position Summary

• We are seeking a dynamic and motivated Director of Sales and Marketing to join our team at Marriott Ikeja.
• In this role, you will be responsible for managing sales activities, building successful relationships, and leading the sales department to achieve property sales objectives.

Job Responsibilities

• Develop strategic account plans.
• Manage sales efforts and marketing communication activities.
• Provide customer intelligence and evaluate market trends.
• Research competitor strategies to grow occupancy and market share.
• Attend sales strategy meetings and suggest innovative marketing ideas.
• Liaise with various departments and participate in sales calls.
• Execute Marriott’s Customer Service Standards and operational aspects of business booked.
• Implement seamless turnover from sales to operations.
• Monitor guest issue resolution and maintain performance by increasing revenues and controlling expenses.

Building Successful Relationships:

• Develop partnerships with local organizations.
• Manage internal stakeholder relationships.
• Maintain property participation in tradeshows and client events.
• Execute exemplary customer service to drive satisfaction and loyalty.
• Understand customer needs and recommend appropriate features and services.

Leadership:

• Lead the property’s sales department.
• Develop and execute sales goals and strategies.
• Coach revenue-generating department leaders.
• Ensure compliance with regulations and partner with HR for talent acquisition.
• Set goals and expectations for direct reports.
• Forecast talent needs and manage recruitment.
• Champion leadership development and workforce planning.
• Provide day-to-day leadership to sales associates.
• Evaluate participation in sales channels and manage marketing budget.