Ascentech Services Limited is a full-fledged Human Resource Solution Provider founded in 2013, with its headquarters in Lagos, Nigeria. We are committed to building long-term relationships with our clients by developing and providing robust and flexible services that meet their changing business demands.
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become part of our growing community.
World Bank core values are:
Recruitment and Selection, Outsourcing, Training and Development
Who We Are:
To deliver world-class professional Human resource solutions across diverse organizations and industries without compromising on quality services to our clients.
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We invite applications from interested and qualified candidates to apply for the Graduate Job at the Ascentech Services Limited.
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Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Lagos, Nigeria
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Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Introduction to the Position
Job Summary
- We are looking for a proactive Debit Mandate Officer to manage the enrollment and monitoring of customers on direct debit systems.
- This role is key to ensuring smooth and efficient collection of payments via debit mandates by tracking mandate success, addressing failures, and coordinating with banks and payment processors.
Key Responsibilities
- Ensure all eligible customers are enrolled in the direct debit payment system accurately and promptly.
- Monitor and track the success or failure rates of debit mandate transactions on a regular basis.
- Proactively follow up on failed debit transactions, identify issues, and update mandate instructions as required to resolve failures.
- Liaise and coordinate with banks, payment processors, and other stakeholders to resolve mandate-related issues effectively.
- Maintain detailed and accurate records of mandate enrollments, failures, resolutions, and correspondence.
- Provide regular reports on mandate performance and recommend process improvements to enhance collection efficiency.
- Assist in educating customers and internal teams on direct debit procedures and best practices.
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Experience and credentials:
Qualifications & Experience
- Bachelor’s degree in Finance, Business Administration, or a related field preferred.
- 1–3 years of experience in payment processing, collections, or operations within financial services.
- Familiarity with direct debit systems and banking/payment processing operations is highly desirable.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Ability to coordinate effectively with external partners such as banks and payment processors.
What We Offer
- Competitive salary (N135,000 Monthly) and benefits
- Opportunity for career growth in payments and operations
- Supportive and collaborative work environment
- Training and professional development opportunities
Method of application:
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email. (Tip: Learn Get Hired Fast: Secrets to Creating a Winning CV)
Deadline: 30th of June, 2025.
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Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect