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ToggleRetail Sales Officer
Job Specifications:
- Full Time
- Required Qualification: BA, BSC, or HND
- Location: Lagos, Nigeria
- Join this WhatsApp group to receive a prompt job update. Click HERE
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Introduction to the Position
Job Summary
- We’re seeking a proactive and organized Retail Sales Officer to manage showroom operations, track customer inquiries, and ensure an outstanding retail experience.
- The ideal candidate is detail-oriented, customer-focused, and comfortable juggling both backend and client-facing responsibilities.
Key Responsibilities
- Oversee the organization and presentation of the showroom to meet high standards
- Ensure cleanliness of shelves and replacement of items post-client viewings
- Facilitate prompt replacement of purchased showroom items
- Track and manage weekly job orders for upholstery or production teams to meet retail targets
- Identify and resolve workflow constraints
- Ensure timely deliveries and installations for retail orders
- Follow up with clients after delivery and installation for feedback
- Maintain the PIQIT/Retail spreadsheet and ensure e-commerce listings are accurate
- Work with the store to capture and record inventory properly
- Accept only quality-checked products into the showroom
- Assist in product uploads and backend inventory tracking
- Maintain and update a digital tracker for customer inquiries across platforms
- Provide monthly tracker analysis reports
- Collate and share top 5 bestseller updates weekly and monthly with customer service
- Coordinate styled photoshoots with the marketing and design teams
- Notify admin team ahead of photoshoots for site readiness
- Post daily on WhatsApp stories and respond to customer inquiries on all platforms
- Support SMS pushes and manage follow-ups for complex queries
- Maintain a complete customer database for broadcast messages
- Stay updated on product knowledge and ensure showroom items are accurately tagged
- Prevent unapproved items from entering the showroom
- Ensure catalogues are uploaded to WhatsApp by customer service reps
- Assist in collecting client reviews to support future sales.
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect
Experience and credentials:
Requirements & Skills
- Interested candidates should possess an HND / B.Sc Degree.
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Attention to detail and customer service mindset
- Proficiency in spreadsheets and online product tools
- Ability to manage retail operations and back-office tasks effectively
- Experience in furniture or lifestyle retail is an added advantage.
Salary
N200,000 – N250,000 (Net Monthly)
Method of application:
Interested and qualified candidates should their send their Resume to: [email protected] using the Job Title as the subject of the mail. (Tip: Learn Get Hired Fast: Secrets to Creating a Winning CV)
Deadline: 21st of July, 2025.
Join this WhatsApp Group to receive Prompt Updates
Are you in need of Scholarships? Check out this Fully Funded Ongoing Scholarship at Ifuture Connect

