MetroHealth HMO Limited is a major Nigerian health insurance technology firm that provides unparalleled tech-driven comprehensive primary, secondary, and tertiary health insurance services throughout the country.
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Introduction to the Position
Role Description
The Medical Claims Specialist would be responsible for managing claims and approvals processes, and the scope of work includes vetting health insurance claims and approval from service providers, reconciling payments and negotiating and uploading claim tariffs.
Key Responsibilities
Examine and approve or reject healthcare providers’ claims to meet set targets.
Investigate claims for fraud, waste, and abuse.
Promptly resolve escalated approval requests for care.
Negotiate tariffs and update the providers’ dashboard and execute other elements of tariff management.
Collaborate with the technology team to improve the processes claims, tariff and approvals management system.
Collaborate with customer success and provider relations teams to ensure customer satisfaction goals.